AV Academy · Bruna · Lesson 8 · Practical English

What Would You Like to Order?

Today we move from coffee orders to real-life restaurant, delivery and cinema snack situations. You will listen, choose, order, fix a problem and speak more naturally.

🍽️ restaurant🛵 delivery🎬 cinema snacks💬 useful chunks🎧 listening🎭 role-play🔥 extra challenge
Audio Use the same audio button to pause or continue. Audio prioritizes American English.

Lesson Route

Core lesson + challenge bank. We have more material than one class, so there is no rush.

Core

Warm-up, menu vocabulary, listening, menu grammar and guided role-play.

Approx. 50–55 minutes.

Challenge

Problem-solving, delivery/cinema context and less-supported speaking.

Approx. 15–20 minutes.

Extra

Speed rounds, problem roulette and create-your-order tasks.

Use if we have time.

Today’s goal: order food naturally, ask questions about the menu, solve a small problem and speak without depending on only one memorized phrase.
1

Warm-up — Your Real Life

Use your week, food, work and cinema. Add one extra detail.

How are you today?

Answer with one feeling + one reason.

busytiredexhaustedproductivelooking forward to the weekend

Start: I’m ______ because...

My answer:
I’m exhausted because I worked a lot this week, but I’m looking forward to the weekend.

Food after work

When you are tired after work, what do you usually eat or order?

pizzaburgerCokesandwichnothing special

Start: When I’m tired, I usually have/order...

My answer:
When I’m tired, I usually order pizza and Coke. It’s easy and fast.

Quick upgrade

much coffee

I had a lot of coffee today.

Quick upgrade

I need vacation.

I need a vacation.
3

Menu Detective — Make a Smart Choice

Choose from the menu. For a choice/hypothetical answer, use I would have.... In a real order, change to I’ll have... or Can I get...?

Step up: After each answer, add a short reason with because... Example: I would have the pasta because it’s vegetarian and not too expensive.

1. You want something vegetarian and not too expensive.

I would have

I would have the pasta with tomato sauce.

2. You are very hungry after work.

I would have

I would have the grilled chicken with rice and a Coke.

3. You want something light before going to the cinema.

I would have

I would have a chicken sandwich with a side salad.

4. You want food + drink for less than £8.

I would have

I would have garlic bread and still water. £4.50 + £2.40 = £6.90.

5. You want dessert, but not chocolate.

I would have

I would have fruit salad or a blueberry muffin.

6. You are not sure what to choose. Ask the waiter.

What do you recommend?
4

Useful Chunks — From Basic to Natural

Same function, more natural options. Use the phrase, then change one detail.

Ordering

BasicMore natural
I want chicken.I’ll have the grilled chicken, please.
I want Coke.Can I get a Coke, please?
I want water.Could I have some sparkling water, please?
Give me sauce separate.Can I have the sauce on the side?
No onions.Can I get it without onions?

Questions

SituationQuestion
You need help choosing.What do you recommend?
You want to know the side.Does it come with fries?
You didn’t understand.Could you repeat that, please?
You didn’t understand the price.Sorry, I didn’t catch the price.
You want to pay.Can I pay by card?
Change one detail: Choose 3 chunks and change the food, drink or problem.
5

Listening 1 — At a Restaurant

New audio. Listen for the situation, order and useful phrases.

Audio

Listen once without reading. Then answer the questions.

Use the player to play, pause, continue or move back in the audio.

Server: Hi, are you ready to order?

Customer: I think so, but what do you recommend?

Server: The grilled chicken is very popular. It comes with rice or fries.

Customer: Great. I’ll have the grilled chicken with rice, please. Can I have the sauce on the side?

Server: Of course. Anything to drink?

Customer: Some sparkling water, please.

Server: Great. That’s £14.80.

Customer: Sorry, I didn’t catch the price. Could you repeat that?

Server: £14.80.

Customer: Can I pay by card?

Server: Yes, of course.

Customer: Could I have the receipt, please?

Server: Sure. Here you are.

1. What does the customer order?

Grilled chicken with rice + sparkling water.

2. What does the customer ask about the sauce?

Can I have the sauce on the side?

3. What was the price?

£14.80.

Phrase spotting

Listen again and complete.

What do you ?

What do you recommend?

Phrase spotting

I’ll have the grilled chicken rice, please.

I’ll have the grilled chicken with rice, please.

Phrase spotting

Can I have the sauce the side?

Can I have the sauce on the side?

Phrase spotting

Could you that, please?

Could you repeat that, please?
6

Menu Grammar — a / an / some / the

No long grammar. Just what we need to order food.

a

a burger
a Coke
a side salad

one countable item

an

an iced tea
an Americano
an espresso

before vowel sound

some

some water
some soup
some fries

quantity, not exact number

the

the bill
the receipt
the soup of the day

specific item

1. Could I have ___ iced tea?

Could I have an iced tea?

2. I’ll have ___ grilled chicken.

I’ll have the grilled chicken. specific item from the menu

3. Can I get ___ sparkling water?

Can I get some sparkling water? / Can I get a sparkling water?

4. Can we have ___ bill, please?

Can we have the bill, please?

5. Could I have ___ side salad?

Could I have a side salad?

6. Could I have ___ receipt, please?

Could I have the receipt, please?
7

Pronunciation Clinic — Small Differences

Listen and repeat. These words can change the meaning.

card ≠ cart

card = cartão
cart = carrinho

receipt ≠ reception

receipt = recibo
reception = recepção

still ≠ until

still = ainda / sem gás
until = até

Choose the word you need: “Can I pay by ___?”

Can I pay by card?

Choose the word you need: “I worked ___ 10 p.m.”

I worked until 10 p.m.
8

Listening 2 — Delivery Before the Cinema

New context: tired after work, ordering food, and a small problem.

Part A — Order by phone

Listen once without reading. Then answer the questions.

Use the player to play, pause, continue or move back in the audio.

Restaurant: Good evening, Green Table Kitchen. How can I help?

Customer: Hi, I’d like to order a cheese burger and a Diet Coke, please.

Restaurant: Sure. Is that for delivery or pickup?

Customer: Delivery, please. How long will it take?

Restaurant: Around twenty-five minutes.

Customer: Great. Can I get the burger without onions?

Restaurant: Of course. Anything else?

Customer: That’s all, thanks.

Part B — There is a problem

Listen once without reading. What is the problem with the order?

Use the player to play, pause, continue or move back in the audio.

Customer: Excuse me, I ordered a Diet Coke, but this is sparkling water.

Delivery person: Oh, I’m sorry about that.

Customer: No problem. Could you send the Coke, please?

Delivery person: Of course. It will arrive in ten minutes.

Customer: Thank you. And could I have the receipt, please?

Delivery person: Sure. I’ll send it now.

1. What does the customer order?

A cheese burger and a Diet Coke.

2. Delivery or pickup?

Delivery.

3. What is the problem?

The customer ordered a Diet Coke, but received sparkling water.

How long will it ?

How long will it take?

Can I get the burger onions?

Can I get the burger without onions?

I ordered a Diet Coke, this is sparkling water.

I ordered a Diet Coke, but this is sparkling water.

Could you send the Coke, ?

Could you send the Coke, please?
9

Problem-Solving — What Can You Say?

Choose a polite phrase. Then say it out loud.

1. You ordered still water, but received sparkling water.

Excuse me, I ordered still water, but this is sparkling water.

2. The waiter speaks too fast.

Sorry, could you repeat that, please?

3. You don’t understand the price.

Sorry, I didn’t catch the price.

4. You need the sauce separate.

Can I have the sauce on the side?

5. You don’t want onions.

Can I get it without onions?

6. You need proof of payment.

Could I have the receipt, please?
10

Delivery Chat — Build the Order

Now organize the conversation. Drag the cards into a natural order.

Drag the lines. Then click check.

⋮⋮Customer: Great. Can I get it without onions?
⋮⋮Customer: Hi, I’d like to order a cheese burger and a Diet Coke, please.
⋮⋮Customer: That’s all, thanks.
⋮⋮Restaurant: Good evening. How can I help?
⋮⋮Customer: Delivery, please. How long will it take?
⋮⋮Restaurant: Sure. Is that for delivery or pickup?
⋮⋮Restaurant: Of course. Anything else?
11

Progressive Role-play — Less Support Each Time

Use the same situation, but with new details.

Round 1 · Supported

Customer Order food + drink.

Waiter Ask: Anything to drink? / Anything else?

I’ll have...Can I get...?Could I have...?That’s all, thanks.

Round 2 · Add a question

Ask one question before ordering.

What do you recommend?Does it come with fries?Can I have the sauce on the side?

Round 3 · Add a problem

Something is wrong. Fix it politely.

I ordered..., but this is...Could you repeat that?Sorry, I didn’t catch the price.
Speaking target: Don’t read every word. Use the chunks to build your own version.
12

Final Simulation — Food Before the Cinema

You are tired after work. You need food before a movie. There is a small problem.

Your mission

  1. Say you are tired and hungry.
  2. Ask for a recommendation.
  3. Order one main course or snack.
  4. Order one drink.
  5. Ask for one change: without onions or sauce on the side.
  6. Ask the price again.
  7. Pay by card and ask for the receipt.
  8. Fix a problem politely.

Useful chunks

I’m exhausted and hungry.What do you recommend?I’ll have...Can I get...?Can I get it without...?Could you repeat that?Can I pay by card?Could I have the receipt?
I’m exhausted and hungry. What do you recommend? Great. I’ll have the chicken sandwich, please. Can I get it without onions? And can I get a Diet Coke, please? Sorry, I didn’t catch the price. Can I pay by card? Could I have the receipt, please? Excuse me, I ordered a Diet Coke, but this is sparkling water.
Challenge version: Repeat the simulation with a different order and no model answer.
+

Extra Challenge Bank

Use this if there is extra time or if the first rounds are too easy.

Speed Orders

Make 5 different orders in 60 seconds.

breakfastlunchcinema snackdeliverylight dinner

Problem Roulette

Choose one problem and solve it politely.

wrong drinktoo expensiveno receipttoo spicywaiter speaks fast

Three People, Three Orders

Order for you, Aylla and one friend. Use different drinks and different foods.

Mini Opinion

Answer: Do you prefer restaurant, delivery or cooking at home? Why?

I prefer...because...but sometimes...

Today I Can...

Check what you can do after the lesson.